COLLECTION AND USE OF PERSONAL INFORMATION
You may be asked for personal information including but not limited to name, address, email address, telephone number, date of birth, credit/debit card number (in encrypted form) with expiration date, banking details, Aadhar Details, PAN Details, Visa related Documents (photographs, Bank Details, Business/Company Details, etc.), Passport Details (passport number, issue date, expiry date), mobile number, Professional Qualifications/details, etc., anytime while making a booking/purchase via the website or any other customer touch points. We may keep a record of Your email or other correspondence, and if You call us by telephone, we may monitor and/or record phone conversations for training and customer service reasons. We may collect details of Your computer and visits to this Site (including, but not limited to, traffic data, location data, IP address, operating system and browser type) for system administration purposes and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
PURPOSE OF COLLECTING PERSONAL INFORMATION
The predominant purpose in collecting, storing, transferring or sharing the information is to:
Communicate with You regarding bookings/purchase;
Send booking confirmations;
Keep You updated regarding transaction status;
Sending tour related information on daily basis;
Send verification/alert message(s) or email(s).
Notify and update the changes in bookings.
Resolve complaints and disputes.
Allow our customer service department to contact You.
Detecting and prevent fraudulent or criminal activity.
Carry out our obligations arising in connection with any contracts entered into between You and us, or between You and a third party supplier.
Ensure that content from the website is presented in the most effective manner for You.
DATA PROTECTION AND SECURITY
Information transmitted via the internet is never completely secure and we cannot guarantee the security of Your transmitted data therefore any transmission done via the internet is at Your own risk. Website has stringent security measures in place to protect the loss, misuse, and alteration of the information, and appropriate security measures and certifications are in place to protect Your personal data. We use SSL (Secure Socket Layer) Technology to encrypt all the information transmitted by You. All information You provide to us is stored on our secure servers. While no system is full-proof, including ours, we will do our best to ensure Your data remains safe with us. In no circumstance, will Advaita Tours and Travels be held responsible for any loss of Your personal information due to malicious attempts of unlawful interception of Your personal data or private communications by a third party. By browsing the website or making a booking/purchase You agree with such limitation and exposure.
Certain parts of the website are accessible only after You sign-in. Passwords provided by us or chosen by You to sign-in must be kept confidential. We ask You not to share a password with anyone. You may withdraw Your consent to submit any or all Personal Information. In case, You choose to do so then Your access to the Website may be limited and/or we might not be able to provide the services to You.
INTELLECTUAL PROPERTY RIGHTS (IPR)
Our products, our ideas and concepts, our logo, our Brand Name “Advaita Tours and Travels” are exclusively and predominantly developed by us. We have Trademarks, Watermarks and Copyrights registered in the name of Advaita Toura and Travels and our Directors. You agree that You will not use or display any registered IPR without the prior written consent being obtained from Advaita tours and travels. Any person who attempts to infringe Intellectual Property Rights vested upon us shall face legal consequences.
AUTHENTICITY OF DATA
It shall be Your duty to ensure that the information provided by You is true, accurate and complete. Advaita Tours and Travels will not be held responsible for the authenticity, accuracy and correctness of such information.